Welcome to Pablo Gift Shop – a leading gift shop in Nairobi, Kenya, offering premium watches, personalized gifts, flower delivery, gift hampers, and corporate gifts with same-day delivery in Nairobi and nationwide shipping across Kenya.
📦 General Questions About Pablo Gift Shop
1. What is Pablo Gift Shop?
Pablo Gift Shop is a trusted online gift shop in Nairobi, Kenya specializing in premium gifts, flower delivery, engraved watches, personalized gifts, gift hampers, and corporate gifts. We offer same-day delivery in Nairobi and fast countrywide delivery across Kenya.
2. Where is Pablo Gift Shop located?
We are based in Nairobi, Kenya, serving customers within Nairobi and all major towns countrywide, including Mombasa, Kisumu, Eldoret, Nakuru, and more. We deliver via courier all over Kenya. Our shop address is:
Hamilton House, 2nd floor,
Junction of Wabera Street & Kaunda Street,
Near City Hall, in Nairobi Central Business District.
3. How long has Pablo Gift Shop been in business?
We have proudly served customers in Kenya for over 10 years, since 2014, building a reputation as a reliable gift shop in Nairobi known for quality products, fast delivery, and excellent customer service.
4. What types of products do you sell?
We offer a wide range of gifts in Kenya, including:
- Men’s and ladies’ watches in Nairobi
- Personalized and engraved gifts in Kenya
- Gift hampers and curated gift boxes
- Fresh flower bouquets in Nairobi
- Corporate branded merchandise
- Birthday, anniversary, wedding, and Valentine’s gifts
5. Do you sell both gifts and flowers in Nairobi?
Yes. We provide both gift delivery and flower delivery in Nairobi. You can combine flowers with chocolates, wine, teddy bears, watches, or custom gifts for special occasions.
6. Are your products available online?
Yes. We are a fully operational online gift shop in Kenya with a physical shop, but also offering deliveries countrywide. Most products are listed on our website, and you can also order conveniently via WhatsApp +254715909090 or +254714062929.
7. Is Pablo Gift Shop legit and trustworthy?
Yes. We are a registered Kenyan business with hundreds of satisfied customers across Nairobi and Kenya. We prioritise transparency, secure payments, and timely delivery. We have excellent reviews from our past customers.
8. How can I contact Pablo Gift Shop?
You can reach us via:
- 📞 WhatsApp/Call: 0715909090 / 0714062929
- 🌐 Website: www.pablogiftshop.com
- 📱 Social media platforms: https://www.facebook.com/PabloGiftShop/, https://www.instagram.com/pablogiftshop, https://www.tiktok.com/@pablogiftshop
We respond quickly during business hours.
9. What are your business hours?
We operate Monday to Saturday during the following business hours
| Monday | 8 am–6:30 pm |
| Tuesday | 8 am–6:30 pm |
| Wednesday | 8 am–6:30 pm |
| Thursday | 8 am–6:30 pm |
| Friday | 8 am–6:30 pm |
| Saturday | 9 am–5:30 pm |
| Sunday | 1–5 pm |
For urgent same-day gift delivery in Nairobi, please contact us via WhatsApp.
10. Do you have a physical shop in Nairobi?
Yes. Our shop address is:
Hamilton House, 2nd floor,
Junction of Wabera Street & Kaunda Street,
Near City Hall, in Nairobi Central Business District.
🛍️ Questions About Products
11. What gift categories do you offer in Kenya?
We provide gifts for:
- Birthday gifts in Nairobi
- Anniversary gifts in Kenya
- Wedding gifts
- Valentine’s Day gifts in Nairobi
- Graduation gifts
- Baby shower gifts
- Father’s Day & Mother’s Day gifts
- Corporate event gifts in Kenya
12. Do you provide personalized gifts in Kenya?
Yes. We specialize in personalized gifts in Nairobi and Kenya, including engraving, custom printing, and corporate branding.
13. Can I engrave a custom message on a watch or gift?
Yes. You can provide your preferred engraving message when placing your order. We offer professional engraving services in Nairobi.
14. Are website prices final?
All our product prices are clearly listed on our website. We also offer attractive discounts for bulk and wholesale purchases, with pricing adjusted based on the quantities ordered. We would be pleased to prepare a customised quotation tailored to your specific requirements.
Kindly email us at info@pablogiftshop.com with the items you’re interested in, your required quantities, and any special specifications to receive your discounted quote.
Please note that delivery charges and optional customisation fees may apply depending on your location and the urgency of the order.
15. Do prices include delivery?
We offer free delivery for orders above 5000 Kenya Shillings.
For orders below 5000 Kenya shilling, below are the chargeable rates:
- Nairobi Environs: Same-day in the afternoon— KSh 350.
- Rest of Kenya: Next-day via Courier — KSh 350.
- Rest of Kenya: Door-to-door delivery via G4S or Fargo Courier -Ksh 700
- International: Available through DHL Express. Contact us for rates at info@pablogiftshop.com
🚚 Ordering & Delivery in Kenya
16. How do I place an order?
You can:
- Order directly on our website
- Place your order via WhatsApp
- Call our team for assistance in placing the order.
- Chat with us on our social media channels, i.e. https://www.facebook.com/PabloGiftShop/, https://www.instagram.com/pablogiftshop, https://www.tiktok.com/@pablogiftshop
17. Can I order gifts via WhatsApp in Kenya?
Yes. Simply send the product name or a screenshot via WhatsApp, and we will guide you through payment and delivery.
18. What payment methods do you accept?
We accept:
- M-Pesa
- Bank transfers
- Card payments (where applicable)
19. Do you accept M-Pesa payments?
Yes. M-Pesa is one of our primary and most convenient payment methods for customers in Kenya.
20. Do you offer same-day delivery in Nairobi?
Yes. We provide same-day gift delivery in Nairobi, subject to product availability and order confirmation time.
21. How long does delivery take outside Nairobi?
Countrywide delivery across Kenya typically takes 1–3 working days, depending on location and customisation needed.
22. Do you deliver across Kenya?
Yes. We deliver gifts to all major towns and regions across Kenya via trusted courier services.
23. Can I track my delivery?
For Nairobi deliveries, updates are provided via phone or WhatsApp. For countrywide deliveries, courier tracking details are shared where applicable.
24. Can I pick up my order in Nairobi?
Yes. Pickup can be arranged after order confirmation.
25. Do you ship internationally?
Currently, we focus on gift delivery within Kenya.
26. Can I request a specific delivery time?
Yes. We try our best to honour specific time requests, especially for surprise birthday or anniversary deliveries.
🎁 Customization & Personalization in Kenya
27. How do I request customization?
Provide your engraving or branding details when placing the order on our website or via WhatsApp.
28. Is there an extra cost for customization?
Some items include free engraving, while others may attract a small customization fee depending on the design.
29. How long does personalization take?
Personalized gifts may require an additional 1–2 working days depending on complexity and order size.
30. Can I see a preview before engraving?
Yes. For bulk and corporate gift orders in Kenya, we provide artwork mockups before production.
31. What items can be personalized?
We personalize:
- Watches
- Pens
- Wallets
- Gift boxes
- Corporate merchandise
- Plaques and awards
💳 Payments & Refunds
32. Is my payment secure?
Yes. We use secure payment channels and handle all customer information confidentially.
33. Do you offer refunds?
Refunds may be issued in cases of defective items or errors on our part.
34. Can I return a product?
Returns are accepted for non-personalized items in original condition within an agreed timeframe.
35. Can personalized items be returned?
Personalized gifts are generally non-returnable unless there is a production mistake.
36. What if I receive a wrong or faulty item?
Contact us immediately with photos. We will resolve the issue quickly.
🎉 Gift Selection & Corporate Gifting in Kenya
37. What are your best-selling gifts in Nairobi?
Our most popular gifts include:
- Engraved watches in Nairobi
- Gift hampers in Kenya
- Flower and chocolate combos
- Corporate branded merchandise
38. Do you offer gift bundles?
Yes. We curate affordable and premium gift hampers for different budgets and occasions.
39. Do you provide corporate gifts in Kenya?
Yes. We specialize in corporate gifts in Nairobi and Kenya, including branded merchandise for conferences, staff appreciation, and promotional events.
40. Do you offer bulk discounts?
Yes. Discounts apply for large and corporate gift orders.
41. Can you recommend a gift?
Yes. Share the occasion, recipient details, and budget, and we will suggest the best gift options available in Nairobi.
🌼 Flower Delivery in Nairobi
42. Are your flowers fresh?
Yes. We source fresh flowers daily and prepare arrangements upon order.
43. Can I combine flowers with other gifts?
Yes. You can pair flowers with chocolates, wine, teddy bears, watches, or custom gift boxes.
44. Do you offer seasonal flower collections?
Yes. We provide themed flower arrangements for Valentine’s Day, Mother’s Day, birthdays, and anniversaries.
🔐 Safety & Quality Assurance
45. Are your watches authentic and high quality?
Yes. We stock carefully sourced, high-quality watches designed for durability and elegance.
46. Do your products come with warranty?
Warranty availability depends on the specific product. Please confirm with us before purchase.
47. Is my personal information safe?
Yes. We respect customer privacy and do not share personal data with third parties.
🎁 Additional Questions
48. Do you sell gift cards in Kenya?
Gift vouchers can be arranged upon request.
49. Do you match competitor prices?
We aim to provide competitive pricing while maintaining premium quality standards.
50. Do you offer surprise gift deliveries in Nairobi?
Yes. We help coordinate surprise deliveries for birthdays, anniversaries, and romantic occasions.
51. Can I include a gift message?
Yes. We include a printed or handwritten message at no extra charge.
52. Why choose Pablo Gift Shop in Nairobi?
- Trusted gift shop in Nairobi
- Same-day delivery available
- Personalised and engraved gifts
- Corporate gifting experts
- Nationwide delivery in Kenya
- Friendly and responsive customer service